Who we are
Our website address is https://tropics.net.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party providers)
Non-Personal Information
- Cookies and tracking technologies
- Browser type
- Device information
- IP address
- Website usage and analytics data
How We Use Your Information
We use your information to:
- Prevent fraud and maintain website security
- Process and fulfill orders
- Provide customer support
- Improve our website and services
- Send promotional emails or newsletters
- Notify you about products, specials, or updates
Shopify & Third-Party Services
Our website may use third-party services, including:
- Shopify
- PayPal
- Stripe
- Google Analytics
- Meta/Facebook Pixel
- Email marketing providers
These services may collect information in accordance with their own privacy policies.
Cookies
We use cookies and similar technologies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
- Support marketing and advertising efforts
You may disable cookies in your browser settings.
Email Marketing
If you subscribe to our newsletter, we may send:
- Product updates
- Promotions
- Recipes
- Company news
You may unsubscribe at any time using the unsubscribe link included in emails.
Data Protection
We implement reasonable security measures to protect your personal information. However, no method of online transmission or storage is 100% secure.
Sharing Information
We do not sell or rent your personal information.
If you request a password reset, your IP address will be included in the reset email.
We may share information with trusted service providers solely for:
- Payment processing
- Shipping and delivery
- Website hosting
- Marketing services
- Analytics
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
To request assistance, contact us using the information below.
External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Tropics
c/o KYD, Inc.
2949 Koapaka Street
Honolulu, HI 96819
Phone: 808.836.3221
Email: info@kydinc.com
Website: tropics.net